Shipping Policy

Auckland Warehouse

Machines

For items in stock Rhima will endeavour to ship your order within 1-5 business days. Please email [email protected] for up to date tracking information. Depending on your location, delivery times are normally 2-3 working days or 2-7 working days for large shipments or rural deliveries. For non stock items or custom orders a Rhima team member will advise an approximate delivery date.

Prior to signing for the delivery, please check that the ‘Tip N Tell’ on your machine has not been compromised. If it has or there is any visible damage, please do not accept delivery of the machine and contact a Rhima staff member as soon as possible. Please ensure that once the machines have been received & connected to services that you advise our service department [email protected] to book in commissioning.

Detergents & Parts

For items in stock Rhima will endeavour to ship your order within 1-2 business days. Depending on your location, delivery times are normally 1-2 days delivery with Now Couriers or overnight with NZ couriers. Please email [email protected] for up to date tracking information. For non stock items or custom orders a Rhima team member will advise an approximate delivery date.